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DELIVERY CHARGES
1. We deliver products only to UK Mainland (England, Wales and
parts of Scotland excluding the Highlands and Islands) through
Parcelforce. If you would like to order from any other regions, please contact
us first.
2. Our delivery charges are as follows:
Standard 1-3 business day delivery for
orders over £ 30 - Free*
Standard 1-3 business day delivery for orders under £ 30 -
£ 3.95
Express 24 Hours delivery – £ 5.75
Express 10 AM delivery - £ 8.50
Express 9 AM delivery - £ 10.95
Express Next Day Delivery for chilled and frozen products-
£ 7.95
3. The free delivery for orders over £30 is subject to a gross product
weight of 30kg including the packaging (Please allow 3kg for packaging).
Therefore, the net product weight should not be more than 27 kg. If the net weight
is more than 27kg, the excess weight is subject to a delivery charge of £3.99.
4. Orders placed after 12 noon will be despatched only on the
next working day.
5. Please note that all chilled and frozen products ordered
are excluded from the free delivery.
All
orders containing chilled and frozen food items are despatched
Monday-Wednesday. The deadline for ordering chilled and frozen food items is 12
noon Wednesdays. Any orders placed after this time will be despatched the
following Monday.
6. All
orders containing fresh vegetables are despatched every Wednesday p.m.
The deadline for ordering
fresh vegetables is 12:00 noon Wednesdays. Any orders for fresh vegetables placed
after this time will be despatched the following Wednesday with the rest of your order.
RETURNS
7. If
you are not happy with any products, you can return the item to us as long as
it is unopened and in original condition and we will refund the money excluding
the delivery charges, however you are responsible for the return postage of the
item.
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